In terms of resource utilization, the organization must ensure that it is aligned with the organization's objectives. Thus a strategic plan must be established to support its objectives. The IT strategic plan becomes essential for any organization to provide guidelines for the organization in optimizing the utilization of information technology resources.

The IT Strategic Plan is created to define the role of stakeholders for their contribution to IT operations, as well as to assist organizations in determining innovation priorities and making accountable decisions.

The use of information technology has helped organizations from various industries to elevate performance and process efficiency. To ensure the sustainability of the information technology resources, organizations must be able to manage risks and also ensure compliance with relevant laws and regulations.

With emerging information technology risks, organizations should implement a risk management framework to manage risks effectively. By identifying and assessing risks, organizations should determine priorities in mitigating risks and evaluate continuously to ensure that the actions taken are effective.

In terms of compliance, organizations must know in advance what are the applicable laws regarding information technology from regulators or other stakeholders. By assessing the current state within an organization and comparing it with requirements, the organization can ensure the level of conformity and be confident in ensuring that all relevant laws and regulations are met.

With the new challenges appearing regularly, organizations must have a strategic approach to address those challenges. From stakeholders' demands to regulatory changes, GRC Manual & Road Map is intended to help organizations in overcoming challenges.

The implementation of GRC in the organization is first done by integrating the pool of all capabilities needed to support Principled Performance which ensures the right people get the right information at the right time. GRC is an acronym for Governance, Risk and Compliance, which requires multiple departments and interdisciplinary work. With different focuses from respective departments, they are integrated to work together to achieve “Principled Performance”.

With technology trends changing rapidly, the ability to always accommodate changes without impacting customers and preventing possible failures is the key to maintaining service effectiveness. In a way to consistently deliver services that meet requirements and deliver value to users, adopting the ISO 20000-1 IT Service Management System enables organizations to continuously improve service performance and assure the fulfillment of customers' needs.

The primary focus of this standard is customer satisfaction, which is attained by managing the relationships between stakeholders in the service life cycle. ISO 20000-1 IT Service Management System provides a framework for managing the service lifecycle, including planning, budgeting, design, transition, delivery, and service improvement, all based on a structured process.

With the evolution of technology over the past years, cyber threats have been a major concern for any organization. With the demand from stakeholders and obligations of organizations to protect the information they possess, organizations must make sure that they are able to manage the information and assure the protection of the information from unwanted harm including unauthorized access, destruction, disclosure, modification, whether it is accidental or intentional.

ISO 27001 Information Security Management System provides a systematic approach to managing information, eliminating threats of information security breaches, and improving information protection. ISO 27001 aims to assure the confidentiality, integrity, and availability of the information. By preserving the three aspects of information, it gives confidence to the organization and to stakeholders in the ability of an organization to preserve the information they possess.

Reputation is considered as an intangible asset but often neglected. The risks of reputation damage typically arise when an organization fails to run the business based on a good ethical financial action. Combating unethical financial action such as bribery, is a strong step to prevent the damage, which can be obtained by cultivating a culture of honesty, transparency and integrity through the implementation of ISO 37001 Anti-bribery Management System.

ISO 37001 helps organizations to prevent, detect and address bribery, thereby cultivating a culture of integrity and transparency. Though ISO 37001 does not fully assure that bribery will never take place, it gives confidence to prevent bribery through six principles which organizations should follow.

reputational damage, material loss, and security breaches are some of the risks that organizations must face. In this ever-changing world, being agile and always ready to face any kind of disruption is the key to long-term success. The implementation of risk management demonstrates the organization's ability to mitigate internal and external threats.

ISO 31000 Risk Management System Standard provides a fundamental concept for identifying and managing risks that include principles, frameworks, and guidelines for taking appropriate and effective actions to mitigate risks, identify opportunities & threats, as well as allocate and use resources effectively to deal with risks.

Security of information technology resources is still one of the main issues that are faced by any organization. Whether it is an infrastructure, network or application, it’s all as important to ensure its protection from cyber threats. Vulnerability Assessment and Penetration Testing are used to provide an overview of an organization's strengths in maintaining information security.

A Vulnerability Assessment is an assessment that is intended to identify and assess the vulnerability of information technology resources. By conducting an evaluation of information security, it will define the information security risks and determine the appropriate measures to eliminate or reduce the risks.

Meanwhile, Penetration Testing is an evaluation conducted on information security by performing a safe simulation of a cyber-attack using various tools and techniques such as white box, gray box, and black box that aim to exploit the vulnerability. As a result, organizations can identify security weaknesses and conduct remediation to eliminate or reduce the weaknesses to prevent unwanted breaches.

Although these two methods are different, they complement each other to give organizations confidence in their ability to protect themselves from cyber threats.

The constant changes of laws and regulations, the ability of an organization to always meet their obligations strongly affect the long-term success of an organization. When the Compliance Management System ISO 37301 is applied, organizations may be able to fulfill their responsibilities and effectively manage the risk of compliance, including sanctions, litigations, business disruptions, erosion of trust and reputation damage.

As this standard outlines the requirements that address competence, communication and awareness. Through the creation of concise and effective policies, procedures and controls, this standard helps organizations establish and maintain a culture of compliance and high ethical standards throughout the organization. The implementation of a Compliance Management System enables organizations to protect their reputation by preventing unethical conduct, which builds customers’ trust and loyalty to the organization.