Management System

Constantly delivering high-quality products and services which satisfy stakeholders' requirements are the important foundations of the sustainable success of a business. Understanding stakeholder needs and expectations while considering the risks in the process is essential to ensuring the organization is able to achieve its objectives and obtain the desired results.

Implementing ISO 9001 enables organizations to not only provide what customers need but also to continuously improve overall processes across the organization. Based on the fundamental principles of the Quality Management System, ISO 9001 supports an organization's ability to fully understand customer requirements and exceed customer expectations.

The quality of education becomes a fundamental need of society. Although educational institutions cannot necessarily guarantee the success of their learners, educational organizations should be able to provide services that meet the level of quality expected by learners.

ISO 21001 Education Organization Management System is a standard that is partially aligned with ISO 9001 quality management system. This standard specifically provides a framework for educational organizations to improve their processes and provide services that suit the needs of learners and ultimately lead to better learning outcomes that are beneficial to the learners as well as other beneficiaries such as the teachers, staff, parents, and even the labour market.

Assets are resources that have economic value that is expected to be beneficial in the future. When an organization can track the assets it owns, it allows the company to save money and time while optimizing its functionality and usability. The implementation of the ISO 55001 Asset Management System is expected to provide benefits to organizations such as higher asset returns and reduction of the total cost of risks by establishing better controls for daily activities.

This standard provides an overview of asset management which aims to assist organizations in managing the asset life cycle properly and effectively to maximize asset utilization while providing added value to the business. In addition, the implementation of ISO 55001 will also lead to an increase in the current and future performance of the organization, regardless of industry, size, and type. ISO 55001 also enables an organization to align its objectives with the objectives of the asset management system that directs the organization to achieve the intended outcomes.

Organizational archives & records, both in paper form and digital information, are very important items. Ensuring accountability, efficient business, and protection of rights & entitlements have been the main reasons for keeping archives & records. In government or companies, it becomes very important to provide more transparency in the decision-making process and to support the risk management framework within the organization by providing adequate and appropriate data to mitigate risks.

Managing records by adopting a records management system standards such as: ISO 15489, ISO 30301, ISO 16175, and ISO 23081 prepares the organization for possible litigation and ensures that thorough preparation for due diligence can be carried out. It also demonstrates good practice in creating, capturing and effectively managing archives & records by developing policies, strategies and programs that will ensure that archives & records will have the essential characteristics of authenticity, integrity, reliability and usability.

Food safety refers to the conditions of preparing, handling and storing food to ensure the health and well-being of consumers. Whether it is food producers or food handlers, all must ensure that the process of providing food to consumers is well managed and controlled.

Food safety standards such as ISO 22000, and FSSC 22000 provide a systematic approach to controlling food safety hazards in the food chain from “farm to fork” to ensure that food providers can always provide food that meets quality and safety standards while meeting relevant regulations.

IATF 16949 is a Quality Management System standard set specifically for the automotive industry. This standard was developed based on the ISO 9001 framework which incorporates the latest automotive standards. The implementation of this standard ensures that the organization can provide quality products while maintaining service performance to meet stakeholder expectations.

IATF 16949 defines quality management system requirements for the design and development, production, assembly and installation of automotive-related products for their effective and consistent supply.