Knowledge

Have you ever felt that education and training processes in Indonesia are not optimally managed? Poorly managed education and training have widespread impacts, ranging from low graduate quality to a lack of workforce competitiveness in the global market. This necessitates a learning transformation driven by ISO 21001 and ISO 30422. 

The Impact of Curricula Irrelevant to Industry Needs 

Curricula that fail to align with industry demands lead to many graduates lacking relevant skills, consequently increasing intellectual unemployment. Furthermore, inadequate educational infrastructure and inefficient management often result in disparities in access to education, particularly in remote areas. This reinforces the cycle of social and economic inequality, slowing national development and hindering Indonesia’s potential to compete internationally. If left unaddressed, the long-term consequences could be a weakening of national innovation and productivity. 

Challenges for Organizations in Managing Effective Internal Curricula 

Organizations with internal curricula face the challenge of ensuring their learning systems are efficient, relevant, and aligned with stakeholders’ needs. In this regard, ISO 21001:2018 and ISO 30422:2022 offer a framework that supports the structured and sustainable management of educational systems. The integration of these two standards can assist organizations in achieving their strategic objectives through an operational and data-driven approach. 

ISO 21001 Provides a Framework for Effective Educational Systems 

ISO 21001 is a standard designed to enhance the quality of management systems for educational organizations. The primary focus of this standard is to ensure that educational processes align with the needs of learners and the organization’s strategic objectives. In an operational context, ISO 21001 covers: 

1. Curriculum Planning and Educational Processes, under the ISO 21001 Standard, organizations must identify educational needs by understanding the requirements of learners and other interested parties, such as the users of the learners, the strategic direction of the organization, and other considerations. This identification of educational needs is then integrated into the educational curriculum, which is expected to support the performance of both learners and the Organization. 
2. Operational Process Management ISO 21001, provides guidance for controlling and evaluating every stage of learning, from curriculum design to implementation and assessment. 
3. Continuous Improvement, by utilizing the Plan-Do-Check-Act (PDCA) cycle, organizations can continuously refine learning programs based on evaluation results. 

ISO 30422’s Contribution to Workplace Learning Management 

ISO 30422 focuses on managing learning and development in the workplace. This standard provides a framework to ensure that learning programs are oriented towards the organization’s strategic needs. Some of its contributions include: 

1. Identification of Learning Needs By conducting skill gap analysis, organizations can ensure that every learning program is designed according to individual needs and the organization’s strategic direction. 
2. Implementation of Learning Programs ISO 30422 supports both formal learning methods, such as classroom-based training, and informal methods, such as mentoring, team learning, e-learning, or reflective learning. 
3. Evaluation of Training Effectiveness This standard provides a framework for evaluating the impact of learning, both in the context of individual achievement and contribution to organizational strategic goals. Several recommended methods for evaluating training effectiveness include:
   • Measurement of trainee reactions; 
   • Measurement of trainee participation and engagement;
   • Measurement of learning costs; and 
   • Measurement of learning outcomes, such as improvements in competence and performance. 

Integration of ISO 21001 and ISO 30422 

The integration of these two standards provides a holistic approach to improving the operational efficiency of educational organizations: 

1. Comprehensive Educational Organization Management System ISO 21001, provides a framework for educational organizations to manage their quality, but it does not offer detailed guidance on the processes of planning, implementing, and evaluating training. Detailed guidance is available in the ISO 30422 standard, which helps provide specific instructions on how organizations can identify educational needs, design educational requirements, and implement specific evaluation mechanisms. 
2. Structured Implementation, the combination of both standards allows organizations to design and implement efficient learning programs suitable for both classroom-based and work-based learning. 
3. Continuous Evaluation and Improvement, with a requirements-based approach from both standards, organizations can continuously evaluate and refine their learning programs to ensure optimal results. 

The application of ISO 21001 and ISO 30422 in organizations with internal curricula provides a structured framework for enhancing the effectiveness of learning processes. By integrating these two standards, organizations can ensure that their educational systems are not only relevant and efficient but also capable of meeting stakeholder needs and supporting organizational strategy sustainably. This approach makes organizations more adaptive, innovative, and prepared to face future challenges. 

Written by Farrah Alizah Larasati – Lead Consultant GRC Robere & Associates (Indonesia), 2025 

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For those who wish to discuss further and explore the latest information on education management systems based on ISO 21001 and ISO 30411, Robere & Associates is ready to assist.  Contact us now!